Privacy Policy
Last updated: January 2025
Introduction
Members ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
Information We Collect
We may collect personal information including your name, email address, phone number, and any other information you provide through our contact forms or membership applications. We also collect technical data such as IP address, browser type, and usage patterns through cookies and similar technologies.
How We Use Your Information
We use your personal data to provide and improve our concierge services, process membership applications, respond to enquiries, send relevant communications (with your consent), and comply with legal obligations.
Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist in delivering our services, always under strict confidentiality agreements. We may also disclose data where required by law.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Membership data is retained for the duration of membership plus 7 years.
Your Rights
You have the right to access, correct, delete, or port your personal data. You may also object to or restrict processing in certain circumstances. To exercise these rights, contact us at privacy@members.com.tr.
Contact
For privacy-related enquiries, please contact our Data Protection Officer at privacy@members.com.tr or write to Members, 14 Hanover Square, Mayfair, London W1S 1HT.